Payment Solutions Integration and Implementation Manager
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Location: Providence, RI, United States
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Description
About the job
The Role
The Payment Solutions Integration and Implementation Manager is responsible for managing the full lifecycle of client integration from inception and pre-sales, technical consultation to production go-live. They will work in coordination and collaboration with the product heads, sales/dealers, technology, and operations, providing technical and day to day integration and processing support to our internal and external customers/stakeholders. Service and support duties include providing system information, solution options, technical support, system demonstrations, file mappings, file import support and API integration support.
The Payment Solutions Integration and Implementation Manager will work with the commercial, tech and operations teams to establish and support client integration engagements. Implement (and contribute to the evolution of) integrated solutions processes and project management framework:
- Support customer discovery and work with commercial teams to recommend the right integrated solution within the framework requirements of the customer.
- Support and drive testing and deployment of business software integrations and API integrations.
- Ensure transparent reporting, full documentation, and approvals are obtained through the various stages of the engagement.
- Support the scheduling and hosting of meetings through the lifecycle of the engagement.
- Ensure consistent processes and deployment of integrations regionally and socialize with counterparts in other entities.
Who You Are
- 2+ years of payments experience in a high-growth tech company.
- An affinity for systems thinking and continuous improvement.
- Experience working with systems and technology facing payments solutions.
- Understanding of foreign exchange and international payment processing
- Experienced in PowerPoint, Visio, Word, Excel (Advanced)
- Exceptional collaborative and troubleshooting/deductive skills including the ability to engage in operational incidents with emerging data to assess impact and drive collaborative resolution in a swift manner.
- 2+ years of customer interfacing experience including project oversight and customer presentation in software or web application-based solution.
- At least 1 year in exposure to the technical side (developer, DB admin, technical BA or QA)
- Experience with cloud solutions, web technologies and protocols like REST, SOAP
- Strong analytical skills that will allow good reporting and understanding of problems.
Nice to Have
- Experience with API Gateway or iPaaS solution is a strong advantage.
- Working knowledge of one or more specific ERP platforms.
- Working knowledge of Alteryx, Python, JavaScript, VBA, HTML, CSS.
- Working knowledge of data analytics tools, such as Tableau or Microsoft PowerBI.
Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also make reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation during the application process, please notify us.
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Interested in working for Moneycorp?
There’s never been a more exciting time to join Moneycorp. We’re proud to be playing a pivotal role in shaping the future of the payments industry and we’d be delighted to hear from you if you feel you’d be a good fit for us.